REFUND & CANCELLATION POLICY - T-Rex Web Services
Introduction
Welcome to T-Rex Web Services, a prominent player in the business and consumer services industry, specializing in top-notch website development. Our commitment to customer satisfaction is at the forefront of everything we do, including our refund and cancellation policy.
Refund Policy
At T-Rex Web Services, we understand that circumstances may arise where a refund is necessary. We strive to make this process as seamless and transparent as possible for our valued clients.
Eligibility for Refunds
Refunds are applicable in the following scenarios: - If the services provided do not meet the specifications agreed upon - If there are errors or defects in the deliverables beyond reasonable acceptance - If the client cancels the project within the specified timeframe
Refund Procedure
To request a refund, clients must submit a formal request outlining the reasons for the refund. Our team will review the request promptly and provide a resolution within the stipulated timeframe.
Refund Timeline
Once a refund request is approved, the processing time may vary depending on the payment method used. We endeavor to expedite the refund process and keep our clients informed every step of the way.
Cancellation Policy
Our cancellation policy is designed to provide clarity and fairness to both parties involved in a project engagement.
Cancellation Terms
Clients may cancel a project within a specific timeframe without incurring penalties. However, cancellations made beyond this timeframe may be subject to a cancellation fee based on the extent of work completed.
Notification of Cancellation
We request that clients notify us as soon as they decide to cancel a project to allow us to reallocate resources efficiently.
Cancellation Procedure
Upon receiving a cancellation request, our team will guide the client through the necessary steps and ensure a smooth transition out of the project.
Conclusion
At T-Rex Web Services, our refund and cancellation policies are crafted with the utmost care to protect the interests of our clients while upholding our standards of excellence in service delivery. Should you have any inquiries or require further clarification, please do not hesitate to reach out to our dedicated customer support team.
